Partner lounges

It is not always possible for us to have our own Air New Zealand lounges at all our destinations, but with our extensive airline partnerships we have been able to source some great spots for you to relax in whilst waiting for your flight.

Remember to enter your Airpoints™ number at the time of making your booking, and always carry your Airpoints Gold, Elite, Elite Partner or Koru membership card to display to Lounge Hosts when accessing our partner lounges.

Access to our partner lounges is available from 3 hours prior to departure.

Lounge access is only available prior to the departure of your Air New Zealand operated and ticketed flight on the same day from the same terminal. Children may not be brought into our partner lounges in addition to the applicable guest allowance for each partner lounge. Koru Guest Cards purchased from Air New Zealand and Air New Zealand eVouchers/passes cannot be used at partner lounges.

Airpoints Elite and Gold members (Star Alliance Gold Status holders), along with travellers that are flying in Business Premier are also able to access a wider range of lounges as per the Star Alliance Gold benefits, eligible Star Alliance Gold members must be departing on a flight with a Star Alliance carrier. See the Star Alliance website for details.

Important information

As many airlines are changing their hours of operation or closing their lounges in response to the current COVID-19 pandemic, we cannot ensure Partner Lounge access will be available. For the most up-to-date information on any potential lounge closures or restrictions, we recommend checking lounge access arrangements with the operating carrier at the airport upon departure

Airport

Adelaide

Partner lounge

Qantas lounge

Guest limit

1 Guest


Airport

Beijing

Partner lounge

BGS Premier lounge

Guest limit

1 Guest


Airport

Buenos Aires

Partner lounge

Star Alliance lounge (Terminal B Level 2)

Guest limit

1 Guest


Airport

Chicago O'Hare

Partner lounge

SAS Business Lounge (Terminal 5 near gate M13)

Guest limit

1 Guest


Airport

Coolangatta/Gold Coast

Partner lounge

Qantas Club (NZ trans-Tasman departures)

Guest limit

1 Guest


Airport

Denpasar

Partner lounge

Premier lounge or T/G premier lounge

Guest limit

1 Guest


Airport

Hong Kong

Partner lounge

Thai Airways lounge
(Including NZ4990, 4992 & 4994 operated by Cathay Pacific)
Find out more for Elite and Star Gold members

Guest limit

1 Guest


Airport

Honolulu

Partner lounge

United Club lounge

Guest limit

1 Guest


Airport

Houston (George Bush International Airport, Terminal D)

Partner lounge

United Club lounge - Terminal E
(Members may also opt to use the United Club lounge in Terminal C)

Guest limit

1 Guest


Airport

London-Heathrow

Partner lounge

Singapore Airlines SilverKris lounge (Terminal 2)

Guest limit

1 Guest


Airport

Los Angeles

Partner lounge

Star Alliance lounge (Tom Bradley International Terminal)

Guest limit

1 Guest


Airport

Noumea

Partner lounge

Salon Hibiscus

Guest limit

1 Guest


Airport

Osaka - Kansai

Partner lounge

ANA lounge

Guest limit

1 Guest


Airport

Papeete

Partner lounge

Air Tahiti Nui Lounge operated by Aéroport de Tahiti

Guest limit

1 Guest


Airport

San Francisco1

Partner lounge

Business Premier™: Polaris lounge (no guests)

Elite and Gold: United International Departure lounge, T3 Concourse G between gates 98-100

Guest limit

1 Guest


Airport

Shanghai

Partner lounge

Air China Business Class lounge

Guest limit

1 Guest


Airport

Singapore

Partner lounge

SATS lounge (Terminal 3)
Find out more for Elite and Star Gold members

Guest limit

1 Guest


Airport

Taipei

Partner lounge

Business Class: Eva Air - The Infinity 

Elite / Gold: Eva Air - The Star

Koru / Elite Partner: Eva Air - The Club

Guest limit

1 Guest


Airport

Tokyo-Haneda

Partner lounge

ANA lounge (Located on the 4th floor of the International Terminal)

Guest limit

1 Guest


Airport

Tokyo-Narita

Partner lounge

ANA lounge

Guest limit

1 Guest


Airport

Vancouver

Partner lounge

Air Canada Maple Leaf lounge

Guest limit

1 Guest


Airport

Port Vila

Partner lounge

Harry Bauer lounge

Guest limit

1 Guest


1Elite Partner & Koru members will be provided with a refreshment voucher at check-in or at boarding gate prior to flight departure, when travelling on Air New Zealand operated flights only.

Access to Qantas Domestic Australia Club lounges when travelling on NZ codeshare flights

Airpoints Elite and Gold members, along with one guest aged 2 years and over, can use Qantas Club lounges when travelling on any domestic Qantas flight with a NZ flight number (e.g. NZ7000) as part of a trans-Tasman booking. Simply show your boarding pass and your Elite or Gold membership card at the entrance.

Airport 

Adelaide

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Alice Springs

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Brisbane

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Broome

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Cairns

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Canberra

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Coffs Harbour

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Coolangatta/Gold Coast

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Darwin

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Devonport

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Emerald

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Gladstone

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Hobart

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Kalgoorlie

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Karratha

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Launceston

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Mackay

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Melbourne

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Perth

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Port Hedland

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Rockhampton

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Sydney

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Tamworth

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access


Airport 

Townsville

Partner lounge

Qantas Club

Elite members

1 guest

Gold members

1 guest

Koru/Elite partners

No access