Help and contact

Contact Air New Zealand direct for help with your reservations and general inquiries. Our friendly customer services team are here to help with all your inquiries.
Air New Zealand customer services

Reservations & General Customer Enquiries

Toll-free phone: 800 8525 021 (toll-free)
Email:  resasia@airnz.co.nz
Available 24 hours every day (including weekends & Public Holidays)

Calling from overseas